Contact Fatpirate Casino

If you need help with your Fatpirate Casino account or have a question about our services, contact our support team at support@fatpiratecasino.best. We aim to make every enquiry clear, respectful and straightforward, so please provide enough information for our team to understand your request and respond appropriately.

Fatpirate Casino is licensed in Costa Rica and uses SSL encryption technology to protect player data and transactions, with self-exclusion tools available through customer support.

How to get in touch

For assistance, send your enquiry by email to support@fatpiratecasino.best. Our support team can review account-related questions and provide general guidance about available services. Please use the email address associated with your account where possible, as this may help us identify your request and protect your account information.

Support enquiries are usually answered within 24 hours, although response times may vary depending on the nature and complexity of the request. Some matters may require additional checks before a complete response can be provided. Please avoid sending duplicate messages, as this may make it harder to keep track of your enquiry.

Account access, profile and verification questions
Deposit and withdrawal enquiries
Questions about bonus terms and conditions
Technical problems affecting the website or your account
Responsible gambling requests or concerns

What to include in your message

To help us investigate your enquiry faster, include your account email address or username, a short description of the issue and any relevant details, such as the date or type of transaction involved. If the matter relates to a technical problem, include screenshots if relevant. Do not include your password or other unnecessary sensitive information.

For responsible gambling requests, explain what support you are seeking so the team can direct your enquiry appropriately. If you are contacting us about a payment, verification matter or account restriction, provide accurate information and follow any further instructions supplied by support.